Apply the common documentation style (#3840)
* Update docs/configuring-playbook-bridge-appservice-webhooks.md: apply the common documentation style Since the bridge has been deprecated, this change is simply intended to improve styling and format of the article in case it will be used as a template of another bridge in a future. Signed-off-by: Suguru Hirahara <acioustick@noreply.codeberg.org> * Update docs/configuring-playbook-bridge-appservice-discord.md: apply the common documentation style Signed-off-by: Suguru Hirahara <acioustick@noreply.codeberg.org> * Update docs/configuring-playbook-bridge-appservice-slack.md: apply the common documentation style Also: move instruction to create Classic Slack application up as prerequisite Signed-off-by: Suguru Hirahara <acioustick@noreply.codeberg.org> * Update docs/configuring-playbook-bridge-appservice-slack.md: emphasize the unavailability without a classic Slack application Signed-off-by: Suguru Hirahara <acioustick@noreply.codeberg.org> --------- Signed-off-by: Suguru Hirahara <acioustick@noreply.codeberg.org> Co-authored-by: Suguru Hirahara <acioustick@noreply.codeberg.org>
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**Notes**:
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- Bridging to [Slack](https://slack.com) can also happen via the [mx-puppet-slack](configuring-playbook-bridge-mx-puppet-slack.md) and [mautrix-slack](configuring-playbook-bridge-mautrix-slack.md) bridges supported by the playbook.
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- Currently (as of November, 2024) this component is not available for new installation unless you have already created a classic Slack application (which the bridge makes use of in order to enable bridging between Slack and Matrix), because the creation of classic Slack applications has been discontinued since June 4 2024. The author of the bridge claims [here](https://github.com/matrix-org/matrix-appservice-slack/issues/789#issuecomment-2172947787) that he plans to support the modern Slack application and until then "the best (and only) option for new installations is to use the webhook bridging".
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- Currently (as of November, 2024) **this component is not available for new installation unless you have already created a classic Slack application** (which the bridge makes use of in order to enable bridging between Slack and Matrix), because the creation of classic Slack applications has been discontinued since June 4 2024. The author of the bridge claims [here](https://github.com/matrix-org/matrix-appservice-slack/issues/789#issuecomment-2172947787) that he plans to support the modern Slack application and until then "the best (and only) option for new installations is to use the webhook bridging".
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The playbook can install and configure [matrix-appservice-slack](https://github.com/matrix-org/matrix-appservice-slack) for you.
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See the project's [documentation](https://github.com/matrix-org/matrix-appservice-slack/blob/master/README.md) to learn what it does and why it might be useful to you.
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## Setup Instructions:
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## Prerequisites
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loosely based on [this](https://github.com/matrix-org/matrix-appservice-slack#Setup)
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### Create a Classic Slack App
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1. Create a new Matrix room to act as the administration control room. Note its internal room ID. This can be done in Element Web by sending a message, opening the options for that message and choosing "view source". The room ID will be displayed near the top.
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First, you need to create a Classic Slack App [here](https://api.slack.com/apps?new_classic_app=1).
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2. Enable the bridge by adding the following configuration to your `inventory/host_vars/matrix.example.com/vars.yml` file:
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Name the app "matrixbot" (or anything else you'll remember). Select the team/workspace this app will belong to. Click on bot users and add a new bot user. We will use this account to bridge the the rooms.
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```yaml
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matrix_appservice_slack_enabled: true
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matrix_appservice_slack_control_room_id: "Your Matrix admin room ID"
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```
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Then, click on Event Subscriptions and enable them and use the request url: `https://matrix.example.com/appservice-slack`.
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3. Enable puppeting (optional, but recommended)
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Add the following events as `Bot User Events` and save:
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```yaml
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matrix_appservice_slack_puppeting_enabled: true
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matrix_appservice_slack_puppeting_slackapp_client_id: "Your Classic Slack App Client ID"
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matrix_appservice_slack_puppeting_slackapp_client_secret: "Your Classic Slack App Client Secret"
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```
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- team_domain_change
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- message.channels
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- message.groups (if you want to bridge private channels)
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- reaction_added
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- reaction_removed
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4. Enable Team Sync (optional)
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Next, click on "OAuth & Permissions" and add the following scopes:
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```yaml
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matrix_appservice_slack_team_sync_enabled: true
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```
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- chat:write:bot
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- users:read
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- reactions:write
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- files:write:user (if you want to bridge files)
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See https://matrix-appservice-slack.readthedocs.io/en/latest/team_sync/
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**Note**: In order to make Slack files visible to Matrix users, this bridge will make Slack files visible to anyone with the url (including files in private channels). This is different than the current behavior in Slack, which only allows authenticated access to media posted in private channels. See MSC701 for details.
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5. If you've already installed Matrix services using the playbook before, you'll need to re-run it (`--tags=setup-all,start`). If not, proceed with [configuring other playbook services](configuring-playbook.md) and then with [Installing](installing.md). Get back to this guide once ready.
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Click on "Install App" and "Install App to Workspace". Note the access tokens shown. You will need the Bot User OAuth Access Token and if you want to bridge files, the OAuth Access Token whenever you link a room.
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6. Invite the bridge bot user into the admin room:
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### Create an administration control room on Matrix
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Create a new Matrix room to act as the administration control room.
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Note its internal room ID. This can be done in Element Web by sending a message, opening the options for that message and choosing "view source". The room ID will be displayed near the top.
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## Adjusting the playbook configuration
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To enable the bridge, add the following configuration to your `inventory/host_vars/matrix.example.com/vars.yml` file:
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```yaml
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matrix_appservice_slack_enabled: true
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matrix_appservice_slack_control_room_id: "Your Matrix admin room ID"
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# Uncomment to enable puppeting (optional, but recommended)
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# matrix_appservice_slack_puppeting_enabled: true
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# matrix_appservice_slack_puppeting_slackapp_client_id: "Your Classic Slack App Client ID"
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# matrix_appservice_slack_puppeting_slackapp_client_secret: "Your Classic Slack App Client Secret"
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# Uncomment to enable Team Sync (optional)
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# See https://matrix-appservice-slack.readthedocs.io/en/latest/team_sync/
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# matrix_appservice_slack_team_sync_enabled: true
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```
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Other configuration options are available via the `matrix_appservice_slack_configuration_extension_yaml` variable.
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## Installing
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After configuring the playbook, run the [installation](installing.md) command:
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```sh
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ansible-playbook -i inventory/hosts setup.yml --tags=setup-all,start
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```
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## Usage
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Send `/invite @slackbot:example.com` to invite the bridge bot user into the admin room.
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If Team Sync is not enabled, for each channel you would like to bridge, perform the following steps:
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- Create a Matrix room in the usual manner for your client. Take a note of its Matrix room ID - it will look something like `!qporfwt:example.com`.
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- Invite the bot user to both the Slack and Matrix channels you would like to bridge using `/invite @matrixbot` for Slack and `/invite @slackbot:example.com` for Matrix.
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- Determine the "channel ID" that Slack uses to identify the channel. You can see it when you open a given Slack channel in a browser. The URL reads like this: `https://app.slack.com/client/XXX/<the channel ID>/details/`.
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- Issue a link command in the administration control room with these collected values as arguments:
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with file bridging:
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```
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/invite @slackbot:example.com
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link --channel_id CHANNELID --room !qporfwt:example.com --slack_bot_token xoxb-xxxxxxxxxx-xxxxxxxxxxxxxxxxxxxx --slack_user_token xoxp-xxxxxxxx-xxxxxxxxx-xxxxxxxx-xxxxxxxx
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```
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Note that the bot's domain is your server's domain **without the `matrix.` prefix.**
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7. Create a Classic Slack App [here](https://api.slack.com/apps?new_classic_app=1).
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Name the app "matrixbot" (or anything else you'll remember).
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Select the team/workspace this app will belong to.
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Click on bot users and add a new bot user. We will use this account to bridge the the rooms.
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8. Click on Event Subscriptions and enable them and use the request url `https://matrix.example.com/appservice-slack`. Then add the following events and save:
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Bot User Events:
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- team_domain_change
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- message.channels
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- message.groups (if you want to bridge private channels)
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- reaction_added
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- reaction_removed
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9. Click on OAuth & Permissions and add the following scopes:
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- chat:write:bot
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- users:read
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- reactions:write
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If you want to bridge files, also add the following:
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- files:write:user
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**Note**: In order to make Slack files visible to Matrix users, this bridge will make Slack files visible to anyone with the url (including files in private channels). This is different than the current behavior in Slack, which only allows authenticated access to media posted in private channels. See MSC701 for details.
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10. Click on Install App and Install App to Workspace. Note the access tokens shown. You will need the Bot User OAuth Access Token and if you want to bridge files, the OAuth Access Token whenever you link a room.
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11. If Team Sync is not enabled, for each channel you would like to bridge, perform the following steps:
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* Create a Matrix room in the usual manner for your client. Take a note of its Matrix room ID - it will look something like !qporfwt:example.com.
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* Invite the bot user to both the Slack and Matrix channels you would like to bridge using `/invite @matrixbot` for Slack and `/invite @slackbot:example.com` for Matrix.
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* Determine the "channel ID" that Slack uses to identify the channel. You can see it when you open a given Slack channel in a browser. The URL reads like this: `https://app.slack.com/client/XXX/<the channel ID>/details/`.
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* Issue a link command in the administration control room with these collected values as arguments:
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with file bridging:
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```
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link --channel_id CHANNELID --room !qporfwt:example.com --slack_bot_token xoxb-xxxxxxxxxx-xxxxxxxxxxxxxxxxxxxx --slack_user_token xoxp-xxxxxxxx-xxxxxxxxx-xxxxxxxx-xxxxxxxx
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```
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without file bridging:
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```
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link --channel_id CHANNELID --room !qporfwt:example.com --slack_bot_token xoxb-xxxxxxxxxx-xxxxxxxxxxxxxxxxxxxx
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```
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These arguments can be shortened to single-letter forms:
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```
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link -I CHANNELID -R !qporfwt:example.com -t xoxb-xxxxxxxxxx-xxxxxxxxxxxxxxxxxxxx
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```
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Other configuration options are available via the `matrix_appservice_slack_configuration_extension_yaml` variable.
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12. Unlinking
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Channels can be unlinked again like this:
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without file bridging:
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```
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unlink --room !qporfwt:example.com
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link --channel_id CHANNELID --room !qporfwt:example.com --slack_bot_token xoxb-xxxxxxxxxx-xxxxxxxxxxxxxxxxxxxx
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```
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Unlinking doesn't only disconnect the bridge, but also makes the slackbot leave the bridged Matrix room. So in case you want to re-link later, don't forget to re-invite the slackbot into this room again.
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These arguments can be shortened to single-letter forms:
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```
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link -I CHANNELID -R !qporfwt:example.com -t xoxb-xxxxxxxxxx-xxxxxxxxxxxxxxxxxxxx
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```
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### Unlinking
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Channels can be unlinked again by sending this:
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```
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unlink --room !qporfwt:example.com
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```
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Unlinking doesn't only disconnect the bridge, but also makes the slackbot leave the bridged Matrix room. So in case you want to re-link later, don't forget to re-invite the slackbot into this room again.
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## Troubleshooting
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* As always, check the logs: `journalctl -fu matrix-appservice-slack`
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As always, check the logs: `journalctl -fu matrix-appservice-slack`
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* Linking: "Room is now pending-name"
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### Linking: "Room is now pending-name"
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This typically means that you haven't used the correct Slack channel ID. Unlink the room and recheck 'Determine the "channel ID"' from above.
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This typically means that you haven't used the correct Slack channel ID. Unlink the room and recheck 'Determine the "channel ID"' from above.
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* Messages work from M to S, but not the other way around
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### Messages work from Matrix to Slack, but not the other way around
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Check you logs, if they say something like
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Check you logs, if they say something like
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`WARN SlackEventHandler Ignoring message from unrecognised Slack channel ID : %s (%s) <the channel ID> <some other ID>`
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`WARN SlackEventHandler Ignoring message from unrecognised Slack channel ID : %s (%s) <the channel ID> <some other ID>`
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then unlink your room, reinvite the bot and re-link it again. This may particularly hit you, if you tried to unsuccessfully link your room multiple times without unlinking it after each failed attempt.
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then unlink your room, reinvite the bot and re-link it again. This may particularly hit you, if you tried to unsuccessfully link your room multiple times without unlinking it after each failed attempt.
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