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pbi-ide/help/BasicStampHelp/Content/FAQTopics/PortInUse.htm

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<head><title>Can't open port; in use</title>
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<h1>Can't open port; in use</h1>
<p class="PlainText">If you see this message, there is likely to be some other software that has used that port previously, and is now interfering.</p>
<p>
<img src="../Resources/Images/CantOpenPort.png" />
</p>
<h2>Serial Terminal Software</h2>
<ul style="list-style-type: circle;">
<li class="Checklist" value="1">If you are using other terminal software to communicate with your BASIC Stamp, such as StampPlot, Parallax Serial Terminal, or Hyperterminal, it may be holding the port open. Disconnect the port in the terminal software.</li>
</ul>
<h2>Devices with Automatic Synchronization Software</h2>
<p class="PlainText">If you have used a device such as a PDA with this computer, the device's software (such as Weatherbug or HotSync software) may be holding the port open. </p>
<ul>
<li class="Checklist" value="1">Check your computer's system tray to see if the device's software is enabled, and disable it temporarily.</li>
<li class="Checklist" value="2">If disabling the software in the above step did not release the COM&#160;port, you may need to uninstall and reinstall the COM&#160;port (sounds scary but it isn't really). </li>
</ul>
<div class="ListIndent">
<ul style="list-style-type: circle;">
<li value="1">Unplug your programming cable from your computer.</li>
<li value="2">Open your Ports list and right-click on the port you want to uninstall.</li>
</ul>
<div class="MCDropDown">
<div class="MCDropDownHead_0"><a class="MCDropDownHotSpot_0" href="javascript:void(0);" id="MCDropDownHotSpot_671848068_0" onclick="FMCDropDown( this ); return false;"><img style="border: none;margin-right: 2px;" src="../SkinSupport/DropDownClosed.gif" MadCap:altsrc="../SkinSupport/DropDownOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/DropDownOpen.gif' ); }" class="MCDropDownIcon" />Finding your Ports List in your computer's Device Manager</a>
</div>
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<ul style="list-style-type: circle;">
<li value="1"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Windows 2K<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Start Menu &gt; Settings &gt; Control Panel &gt; System &gt; click Hardware Tab &gt; Device Manager... &gt; expand Ports (COM &amp;&#160;LPT)</span></span>
</li>
<li value="2"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Windows XP<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Start Menu &gt; right-click My Computer &gt; Properties &gt; click Hardware Tab &gt; Device Manager &gt; expand Ports (COM &amp;&#160;LPT)</span></span>
</li>
<li value="3"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Windows Vista or Windows 7<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Start Menu (Windows icon) &gt; right-click Computer &gt; Properties &gt; Device Manager (left pane) &gt; expand Ports (COM &amp;&#160;LPT)</span></span>
</li>
</ul>
</div>
</div>
<p>&#160;</p>
<p>
<img src="../Resources/Images/ComUninstall.png">
</img>
</p>
<ul style="list-style-type: circle;">
<li value="1">Select Uninstall.</li>
<li value="2">Restart your computer.</li>
<li value="3">Reconnect your hardware and try the <a href="RunIdTest.htm" target="" title="" alt="" class="MCXref_0">Run/Identify Test</a> again.</li>
</ul>
</div>
<h2>If the error persists...</h2>
<ul style="list-style-type: circle;">
<li class="Checklist" value="1">If this did not help, <a href="../HomeTopics/Resources.htm#Contact_Parallax" target="" title="" alt="" class="MCXref_0">Contact Parallax</a> Tech Support for assistance.</li>
</ul>
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<p style="text-align: right;"><span class="ContactInfoProjectName">BASIC Stamp Help</span> <![CDATA[ ]]><span class="ContactInfoVersion#">Version 2.5.4</span> <![CDATA[ ]]></p>
<p style="text-align: right;">Copyright ©&#160;<span class="ContactInfoCompanyName">Parallax Inc.</span></p>
<p style="text-align: right;"><span class="SystemShortDate">8/8/2012</span>
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