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pbi-ide/help/BasicStampHelp/Content/FAQTopics/USBdrivers.htm

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<head><title>USB Drivers</title>
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<div class="MCBreadcrumbsBox_0"><span class="MCBreadcrumbsPrefix">You are here: </span><a class="MCBreadcrumbsLink" href="TFAQ.htm">Connection Troubleshooting</a><span class="MCBreadcrumbsDivider"> &gt; </span><span class="MCBreadcrumbs">USB Drivers</span>
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<h1>USB Drivers</h1>
<p class="PlainText">If you are using a Parallax board with a USB&#160;connector, or a Parallax USB&#160;to Serial Adapter: <![CDATA[ ]]></p>
<p class="PlainText">
<img src="../Resources/Images/USBconn.png" />...or...<img src="../Resources/Images/USBadapter.png" /></p>
<p>...you will need USB&#160;drivers from Parallax Inc.</p>
<ul>
<li class="Checklist" value="1"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Beware of non-Parallax USB&#160;to Serial Adapters<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Not every brand of USB&#160;to Serial Adapter supports the timing precision needed for BASIC Stamp programming. Some known-incompatible brands are Belkin and Gigaware. Keyspan #USA19-HS is known to be compatible. You can order an inexpensive Parallax USB to Serial Adapter (#28030) from <a href="http://www.parallax.com/" target="_blank" title="Open website in new window" alt="Open website in new window">www.parallax.com</a>.</span></span>
</li>
<li class="Checklist" value="2">Unplug the USB&#160;cable to your BASIC Stamp development board at the computer.</li>
<li class="Checklist" value="3">Download and install the latest version of the USB&#160;drivers from Parallax: <a href="http://www.parallax.com/usbdrivers" target="_blank" title="Open website in new window" alt="Open website in new window">www.parallax.com/usbdrivers</a>.</li>
<li class="Checklist" value="4">Reconnect the USB&#160;cable and your BASIC Stamp development board. You should see a series of messages in your system tray:</li>
</ul>
<p class="PlainTextIndent">
<img src="../Resources/Images/FoundUART.png" />... <![CDATA[ ]]><img src="../Resources/Images/FoundNewHardware.png" /> ... <img src="../Resources/Images/ReadyToUse.png" /></p>
<ul>
<li class="Checklist" value="1">If you don't see any of these messages, open your computer's Ports list to confirm that the drivers were installed properly.</li>
</ul>
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<div class="MCDropDownHead_0"><a class="MCDropDownHotSpot_0" href="javascript:void(0);" id="MCDropDownHotSpot_3715037958_0" onclick="FMCDropDown( this ); return false;"><img style="border: none;margin-right: 2px;" src="../SkinSupport/DropDownClosed.gif" MadCap:altsrc="../SkinSupport/DropDownOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/DropDownOpen.gif' ); }" class="MCDropDownIcon" />Finding your Ports List in your computer's Device Manager</a>
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<ul style="list-style-type: circle;">
<li value="1"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Windows 2K<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Start Menu &gt; Settings &gt; Control Panel &gt; System &gt; click Hardware Tab &gt; Device Manager... &gt; expand Ports (COM &amp;&#160;LPT)</span></span>
</li>
<li value="2"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Windows XP<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Start Menu &gt; right-click My Computer &gt; Properties &gt; click Hardware Tab &gt; Device Manager &gt; expand Ports (COM &amp;&#160;LPT)</span></span>
</li>
<li value="3"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Windows Vista or Windows 7<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Start Menu (Windows icon) &gt; right-click Computer &gt; Properties &gt; Device Manager (left pane) &gt; expand Ports (COM &amp;&#160;LPT)</span></span>
</li>
</ul>
</div>
</div>
</div>
<ul>
<li class="Checklist" value="1">If there is no yellow exclamation mark (like the image below), the drivers have been installed correctly and you can now go try the <a href="RunIdTest.htm" target="" title="" alt="" class="MCXref_0">Run/Identify Test</a> again.</li>
</ul>
<p class="PlainTextIndent">
<img src="../Resources/Images/USBportOK.png" />
</p>
<ul>
<li class="Checklist" value="1">There will be a yellow exclamation mark (!) by the device if the drivers either were not installed successfully or not at all. <a href="../HomeTopics/Resources.htm#Contact_Parallax" target="" title="" alt="" class="MCXref_0">Contact Parallax</a> Tech Support for assistance.</li>
</ul>
<p class="PlainTextIndent">
<img src="../Resources/Images/USBportNotOK.png" />
</p>
<p>&#160;</p>
<div class="Col2">
<div class="MasterFoot">
<p MadCap:conditions="BSEconditions.BSEWebHelp (Primary)-INCLUDE"><a href="../HomeTopics/HomePage.htm">Go to Welcome page</a>
</p>
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<div class="Col2">
<div class="MasterFoot">
<p style="text-align: right;"><span class="ContactInfoProjectName">BASIC Stamp Help</span> <![CDATA[ ]]><span class="ContactInfoVersion#">Version 2.5.4</span> <![CDATA[ ]]></p>
<p style="text-align: right;">Copyright ©&#160;<span class="ContactInfoCompanyName">Parallax Inc.</span></p>
<p style="text-align: right;"><span class="SystemShortDate">8/8/2012</span>
</p>
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