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pbi-ide/help/BasicStampHelp/Content/FAQTopics/RunIdTest.htm

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Initial commit after migrating repo and assuring the product launches
2019-06-23 12:56:45 +00:00
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<head><title>Run/Identify Test</title>
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<div class="MCBreadcrumbsBox_0"><span class="MCBreadcrumbsPrefix">You are here: </span><a class="MCBreadcrumbsLink" href="TFAQ.htm">Connection Troubleshooting</a><span class="MCBreadcrumbsDivider"> &gt; </span><span class="MCBreadcrumbs">Run/Identify Test</span>
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<h1>Run/Identify Test</h1>
<p class="PlainText">This page will help you troubleshoot problems found after trying the Run/Identify test to verify the programming connection between your computer and BASIC Stamp. You should have already tried the common quick fixes and the Run/Identify test.</p>
<div class="MCDropDown">
<div class="MCDropDownHead_0"><a class="MCDropDownHotSpot_0" href="javascript:void(0);" id="MCDropDownHotSpot_3311062465_0" onclick="FMCDropDown( this ); return false;"><img style="border: none;margin-right: 2px;" src="../SkinSupport/DropDownClosed.gif" MadCap:altsrc="../SkinSupport/DropDownOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/DropDownOpen.gif' ); }" class="MCDropDownIcon" />The Common Quick Fixes</a>
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<div class="MCDropDownBody" id="MCDropDownBody_3311062465_0" style="display: none;">
<ul>
<li class="Checklist" value="1"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Loose connections<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Double-check the connections between your computer and your programming cable, the Parallax USB&#160;to Serial Adapter if you are using one, and the development board.</span></span>
</li>
<li class="Checklist" value="2"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Misconnected BASIC Stamp<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: If you are using a Board of Education, double-check how to <span class="MCPopup"><a href="javascript:void(0);" MadCap:src="InsertBS2popup.htm" onclick="FMCPopup( event, this ); return false;" class="MCXref_0" alt="Open in popup window" title="Open in popup window">Insert the BASIC Stamp module</a></span> in its socket.</span></span>
</li>
<li class="Checklist" value="3"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">No power<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: double-check the power supply that you have connected to your board. (See <a href="PowerSupplies.htm" target="" title="Open &quot;Power Supplies&quot; in popup window" alt="Open &quot;Power Supplies&quot; in popup window" class="MCXref_0">Power Supplies</a> for options). If your board has a power switch, make sure it is switched on and the power indicator is lit. If you are using a 9V battery, try a fresh one. If you are using a battery pack, make sure the batteries are all inserted into the pack correctly; try fresh batteries. If you are using a wall-mount supply, make sure the wall outlet is not turned off at a wall switch. If you have a voltmeter, use it to measure the voltage supplied by the battery pack or wall-mount to rule out defective power supply hardware.</span></span>
</li>
<li class="Checklist" value="4"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Software version<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Make sure you are using the latest version of the BASIC Stamp Editor Software. You may check for a later version at <a href="http://www.parallax.com/basicstampsoftware" target="_blank" title="Open website in new window" alt="Open website in new window">www.parallax.com/basicstampsoftware</a>.</span></span>
</li>
<li class="Checklist" value="5"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">USB drivers<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: If you are using a Parallax USB connection, you may need to update your USB drivers. See the <a href="USBdrivers.htm" target="" title="" alt="" class="MCXref_0">USB Drivers</a> page for help.</span></span>
</li>
<li class="Checklist" value="6"><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">USB ports freeze after disconnecting from USB&#160;3.0 port: <img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">USB 2.0 ports are recommended for BASIC Stamp boards. On some computers, the internal USB hub will freeze when disconnecting a USB 2.0 device from a USB 3.0 port. This may cause all USB ports on the computer to become unresponsive, requiring a reboot of the computer to remedy the situation. System updates from your computer manufacturer may correct the problem.USB 3.0 ports can sometimes be identified by a blue tab inside the socket.<br /><img src="../Resources/Images/USB_3_258x115.jpg" title="USB 3.0 ports have a blue tab inside." alt="USB 3.0 ports have a blue tab inside." style="padding-top: 5px;width: 258;height: 115;" /></span></span>
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<p><span class="MCExpanding"><a href="javascript:void(0);" class="MCExpandingHead_0" onclick="FMCExpand( this ); return false;">Beware of non-Parallax USB&#160;to Serial Adapters<img style="border: none;margin-left: 5px;" src="../SkinSupport/ExpandingClosed.gif" MadCap:altsrc="../SkinSupport/ExpandingOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/ExpandingOpen.gif' ); }" class="MCExpandingIcon" /></a><span class="MCExpandingBody" style="display: none;">: Not every brand of USB&#160;to Serial Adapter supports the timing precision needed for BASIC Stamp programming. Some known-incompatible brands are Belkin and Gigaware. Keyspan #USA19-HS is known to be compatible. You can order an inexpensive Parallax USB to Serial Adapter (#28030) from <a href="http://www.parallax.com/" target="_blank" title="Open website in new window" alt="Open website in new window">www.parallax.com</a>.</span></span>
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</li>
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<p>&#160;</p>
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<div class="MCDropDownHead_0"><a class="MCDropDownHotSpot_0" href="javascript:void(0);" id="MCDropDownHotSpot_3311062465_1" onclick="FMCDropDown( this ); return false;"><img style="border: none;margin-right: 2px;" src="../SkinSupport/DropDownClosed.gif" MadCap:altsrc="../SkinSupport/DropDownOpen.gif" onload="if ( typeof( FMCPreloadImage ) == 'function' ) { FMCPreloadImage( '../SkinSupport/DropDownOpen.gif' ); }" class="MCDropDownIcon" />The Run/Identify Test Procedure</a>
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<div class="MCDropDownBody" id="MCDropDownBody_3311062465_1" style="display: none;">
<ul>
<li class="Checklist" value="1">To make sure your BASIC Stamp module can communicate with your computer, click the Run menu, then select Identify.</li>
</ul>
<p>
<img src="../Resources/Images/RunID.png" />
</p>
<ul>
<li class="Checklist" value="1">Or, you can use the ID icon on the toolbar:</li>
</ul>
<p>
<img src="../Resources/Images/IDbutton.png" />
</p>
<p class="PlainText">An identification window will appear similar to the one shown here. This example shows that a BASIC Stamp 2 has been detected on COM5.</p>
<p>
<img src="../Resources/Images/BS2onCOM5.png" />
</p>
<ul>
<li class="Checklist" value="1">Check the Identification window to make sure your BASIC Stamp module has been detected on one of the COM&#160;ports. If it has been detected, then you are ready to program your BASIC Stamp. </li>
</ul>
</div>
</div>
<p>&#160;</p>
<h2>It Passed the Run/Identify Test but Still Won't Program Reliably</h2>
<ul>
<li class="Checklist" value="1">If your USB-connected BASIC Stamp is detected and you see Yes in both columns, but can program only intermittently or get a "No BASIC&#160;Stamps Found" or a hardware/communication failure message, try adjusting the <a href="LatencyTimer.htm" target="" title="" alt="" class="MCXref_0">Latency Timer Settings</a>.</li>
</ul>
<p class="PlainText">&#160;</p>
<h2>It Failed the Run/Identify Test</h2>
<p class="PlainText">If the Run/Identify test DID NOT&#160;find your BASIC Stamp on any COM&#160;port, the message that appeared can help diagnose connection problems.</p>
<ul>
<li class="Checklist" value="1">Click on a message (below) to go to its troubleshooting page.</li>
</ul>
<h3><a href="NoDeviceType.htm" target="" title="" alt="" class="MCXref_0">No Device Type </a>
</h3>
<p><a href="NoDeviceType.htm" title="Go to &quot;No Device Type&quot; page" alt="Go to &quot;No Device Type&quot; page"><img src="../Resources/Images/IDnoDevice.png" /></a>
</p>
<h3><a href="NoPortsFound.htm" target="" title="" alt="" class="MCXref_0">No Usable Serial Ports Found</a>
</h3>
<p><a href="NoPortsFound.htm" title="Go to &quot;No Usable Ports Found&quot; page" alt="Go to &quot;No Usable Ports Found&quot; page"><img src="../Resources/Images/NoSerialPorts.png" /></a>
</p>
<h3><a href="PortInUse.htm" target="" title="" alt="" class="MCXref_0">Can't open port; in use</a>
</h3>
<p><a href="PortInUse.htm" title="Go to the &quot;Can't open port; in use&quot; page" alt="Go to the &quot;Can't open port; in use&quot; page"><img src="../Resources/Images/CantOpenPort.png" /></a>
</p>
<h3><a href="InvalidPort.htm" target="" title="" alt="" class="MCXref_0">Invalid Port</a>
</h3>
<p><a href="InvalidPort.htm" title="Go to &quot;Invalid Port&quot; page" alt="Go to &quot;Invalid Port&quot; page"><img src="../Resources/Images/IDinvalidPort.png" /></a>
</p>
<p>&#160;</p>
<div class="Col2">
<div class="MasterFoot">
<p MadCap:conditions="BSEconditions.BSEWebHelp (Primary)-INCLUDE"><a href="../HomeTopics/HomePage.htm">Go to Welcome page</a>
</p>
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<div class="Col2">
<div class="MasterFoot">
<p style="text-align: right;"><span class="ContactInfoProjectName">BASIC Stamp Help</span> <![CDATA[ ]]><span class="ContactInfoVersion#">Version 2.5.4</span> <![CDATA[ ]]></p>
<p style="text-align: right;">Copyright ©&#160;<span class="ContactInfoCompanyName">Parallax Inc.</span></p>
<p style="text-align: right;"><span class="SystemShortDate">8/8/2012</span>
</p>
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